Grasshop Privacy Policy
Introduction
Welcome to Grasshop, an online utility that combines innovative grassroots advocacy technology with a social networking platform to power member communications and grassroots advocacy campaigns.
We take your privacy very seriously, and we understand that you want to choose what information of yours is made public and how it is used. Please read the rest of this section to understand how we store your information and how we use it.
The Information We Collect and How We Use It
Registration
In order to use this Web site, you must first complete the registration form, which includes creating a user name and password. During registration you are required to provide contact information, including your first and last name, email address, and street address. We use this information to contact you about the services on our site in which you have expressed interest. Your street address is used to match you to your legislative districts at the federal, state, and, where possible, local level. Your street address will not be visible to others on Grasshop.com or made public. We will never sell or share any private data on Grasshop. If you choose to send a communication to a public official, your street address will be revealed to the recipient of that communication so that they can get in touch with you.
You have the option to provide demographic information (such as income level and gender) to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.
From time to time, you may receive updates from Grasshop.com regarding the site, its services, and any updates that we feel you should know about. You will have the option of how you would like to receive updates regarding actions, updates and other activities concerning your friends and groups that you belong to.
Grasshopr, LLC is the sole owner of the information collected on Grasshop.com. Grasshopr, LLC collects personally identifiable information from our users at several different points on our Web site.
Tell-A-Friend
We have provided the opportunity for you to invite others to Grasshop.com. If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Grasshopr, LLC stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at remove@grasshopr.com to request that we remove this information from our database.
Premium-Level Invitations and Member Data
Premium-Level Groups (PLGs) can upload their membership databases for the purposes of matching each record to their respective legislative districts at the federal, state, and, if applicable, local level. In addition, an invitation is sent to each member to register with Grasshop.com and join the inviting group. Grasshopr, LLC stores information uploaded by PLGs for the sole purpose of tracking the success of such invitation programs. After this initial invitation email, PLGs control the communications to members (such as follow-up invitations, other email communications, etc.).
Grasshopr, LLC or Grasshop.com will maintain the confidentiality of this data and will not send unsolicited emails of any kind to this group. If a Premium-Level Group chooses to terminate its use of Grasshop.com Premium-Level Service, Grasshopr, LLC will store the data of those invitees that haven’t registered for the sole purpose of measuring the success of the invitation program and will not send follow-on invitations or any other communications.
Communications from the Site
Services and Updates
We will occasionally send you information on upcoming products, services, special deals or promotions.
Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account
Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, work to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
Information Sharing and Disclosure
Profile
We do not share your profile or information with other third parties. We may share aggregate information that includes information from your profile, but only in aggregate form – never your personal information.
Aggregate Information (non-personally identifiable)
We may share aggregated demographic information about our user base with partners and advertisers. We currently do not run advertising on Grasshop. Shared information will never identify individual users.
We do not link aggregate user data with personally identifiable information.
Personally Identifiable Information:
We DO NOT Share Personally Identifiable Information with Third Parties.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site
Choice/Opt-out
At any time you may terminate your Grasshop account. Please email us at remove@grasshopr.com or customerservice@grasshopr.com with your information so that we may deactivate your account.
Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We DO NOT link this automatically-collected data to personally identifiable information.
We may use Google Analytics or a similar third-party tracking service to track non-personally identifiable information about visitors to our site in the aggregate.
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
If you elected to click on the “Remember Me” check box, we set a persistent cookie to store your passwords, so you don’t have to enter it more than once.
If you reject cookies, you may still use our site, but your ability to use some areas of our site may be limited.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by Grasshop.com or Grasshopr, LLC. Please be aware that we, Grasshopr, LLC, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
Bulletin Boards/Chat Rooms
If you use a bulletin board, discussion forum, chat room, or any other communication tool on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
We reserve the right to terminate accounts of users who use Grasshop and contained communication tools inconsistent with our Terms of Use.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may deactivate it by making the change on our member information page [or by emailing our Customer Support at remove@grasshopr.com or customerservice@grasshopr.com or by contacting us by telephone or postal mail at the contact information listed below.
Security
The security of your personal information is important to us. When you enter sensitive information (such as your username or password), we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can email us at customerservice@grasshopr.com
Business Transitions
In the event Grasshop.com or Grasshopr, LLC goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at:
customerservice@grasshopr.com